Content on this page subject to change (updated 26th August 2020)

 

I will be following guidelines issued by the government, NHS and my professional associations, Professional Reflexology and The Complementary & Natural Healthcare Council regarding safe and hygienic practice and the use of any personal protective equipment.

My priority at this time is to keep my clients and myself as safe as possible and I have carried out a full risk assessment in line with the guidelines from my professional associations.

In order to achieve this I have taken measures in line with the Coronavirus act of 25th March 2020 and am duty bound to ask you to complete the client questionnaire/declaration below 24 hours before every appointment.  The information you give will remain confidential unless legally bound to release it.

Please complete and submit to me 24 hours before your appointment.

Covid-19 Client Questionnaire/Declaration


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New Protocols

Availability for appointments will be reduced to enable enhanced cleaning of the room and equipment, plus time to ventilate the room thoroughly. Strict personal hygiene procedures will be followed, regular handwashing and/or sanitising.  Throughout your appointment time I will be wearing a face mask, visor and apron as per the guidelines. Appointments to be made via email or telephone, you can contact me here to book.

New clients

New client consultations will take place over the telephone or consultation form emailed to you for completion prior to your appointment.  In addition the Covid-19 questionnaire should be completed and submitted 24 hours before your appointment.

Existing clients

Existing clients to complete the Covid-19 questionnaire only plus to inform me of any general health changes that may effect the treatment.

24 hours before appointment

Clients will be asked to complete the Covid-19 questionnaire and declaration form and submit it, you can find it here

On the day of appointment

Clients to attend on their own to reduce the risk of additional contacts between people. Clients should bring their own water and pen.  Please wear a mask, you will be asked to sanitise your hands before and after your treatment.  Clients to have their temperature taken by the therapist using a no-touch thermometer before starting treatment.

The entrance to the therapy room is separate from the house, on arrival please wait outside and I will show you to the room.  Clients to call and cancel their session if they have a temperature or other symptoms of Covid-19, there will be no cancellation fee.  Clients to attend on

Social distancing

I will be observing social distancing measures wherever possible particularly during any consultation and when clients arrive and leave for appointments.

Payments

Payments for therapy sessions to be paid using the contactless card machine or can be paid in advance via bank transfer or paypal (please ask for details) I cannot accept cash or cheque.

Revised treatments

In order to reduce the risk of spreading Covid-19 and to protect your health I may need to adapt any treatments.

  • until further notice Reiki hand positions around the head area will be avoided
  • both Reflexology and Reiki sessions will be a maximum of 45 minutes

I will be cancelling any treatments if an individual has Covid-19 or possible symptoms of Covid-19, if anyone in their household has Covid-19, if they have been in close contact with someone who has symptoms of Covid-19 in the past 14 days and if they have been contacted by NHS and been told to self-isolate.

I will not be able to treat any clients in the high risk category, for more information please see guidance from the NHS here

Pregnancy

I am able to offer treatments in pregnancy as long as there are no serious underlying conditions and your Midwife/GP is in agreement. A consultation will be done prior to any treatment. You can find out more about pregnancy and Coronavirus here.

https://www.rcog.org.uk/en/guidelines-research-services/guidelines/coronavirus-pregnancy/covid-19-virus-infection-and-pregnancy/

 

I understand that this is a worrying and uncertain time for you, please be reassured that I am following all the recommended guidelines and have your best interests in mind.  Please contact me if you would like any further information on anything.

You can find out more about my professional associations here:

Complementary & Natural Healthcare Council

Professional Reflexology